According to the steps involved in real estate development in New Zealand, it is generally advisable to contact us during the initial stages of house design, the earlier the better. This is because the design style of the house needs to be determined early on, including the selection of suitable kitchen and bathroom products. Once the design is finalized, you can begin making pre-orders or make-to-order. In some cases, there may be a need to pre-install or allocate space for certain products during construction, so at least 3-4 months in advance is expected.

We accept a variety of payment methods, including credit/debit cards, and manual payment systems. The available options will be presented to you during the checkout process.

Yes, we prioritize the security of your personal information. Our website is based on the most popular online shop platform Wix.com, it utilizes industry-standard encryption protocols to protect your data during transmission. We have stringent privacy policies in place to safeguard your information.

We only offer full refunds for faulty, damaged products. However, we acknowledge that individuals may change their mind. In such cases, you are welcome to return the product within 5 days for a full store credit, excluding any shipping and handling expenses. To be eligible for the store credit, the product must be in "as new", unopened, and returned in its original packaging, along with all original accessories and manuals, some products may have anti-forgery seal should not be torn, otherwiase 20% restocking fee will be charged.